Frequently Asked Questions
Q: What is Gyotaku?
A: Gyotaku is a traditional Japanese art form dating from the 1800’s that involves creating prints of fish or other marine life using ink and paper or fabric. It originated as a way for fishermen to record their catches, but has since evolved into a popular art form.
Q: Are the Gyotaku prints for sale original or reproductions?
A: Some original prints are usually available. Please make contact directly to discuss current stock and styles. Alternatively, high-quality reproductions of original Gyotaku prints can be purchased directly from the website.
Q: How are the Gyotaku prints packaged and shipped?
A: Gyotaku prints are carefully packaged to ensure their protection during shipping. Originals are placed between protective sheets, rolled, and placed in a sturdy mailing tube or flat packaging. Framed reproduction prints are secured in bubble wrap and/or cardboard for protection. All packages are marked “fragile” prior to shipping. Shipping methods may vary depending on your location.
Q: Can I request a custom Gyotaku print?
A: Absolutely! It’s a great way to exhibit that fish of a lifetime or have as a souvenir of a special moment. Please make contact directly to discuss.
Q: What do I need to do with my fish after I catch it for it to be printed?
A: The more you can care for your fish the better the print will be. Dispatch the fish humanely and bleed to ensure the best quality eating meat. Make sure that you don’t cut through the neck/throat as this will alter the overall shape of the fish. Place the fish on ice and give us a call to arrange pick up/delivery. Simple!
Q: Can I eat the fish after it’s been printed?
A: Most definitely! Water based inks are used so they can simply be washed off and the fish be consumed in its usual manner.
Q: How much does it cost for an original print?
A: Prices vary on a variety of factors. The size of the fish, difficulty to print, required detail or colour, etc all play a part. Please call directly on 0400010597 to discuss options.
Q: Are there cheaper options to original prints?
A: High quality digital copies can be printed onto almost any medium and in a variety of sizes and are generally a less expensive option.
Q: What is the red stamp on the prints?
A: It is called a ‘Hanko’. A traditional Japanese personal seal used for important paperwork that serves as an official signature. The one featured on the artwork says ‘inkyfins’ in kanji characters.
Q: What payment methods are accepted?
A: Various payment methods are accepted, including credit cards and PayPal. The accepted payment methods are listed in the checkout process.
Q: How should I care for my Gyotaku print?
A: Gyotaku prints should be handled with care to ensure their longevity. It is best to display the print away from direct sunlight, as prolonged exposure to UV rays may cause fading. Avoid touching the print directly with bare hands to prevent oil transfer. If necessary, use acid-free matting and framing materials to preserve the print's quality.
Q: What is your return policy?
1. Returns: We accept returns within 30 days of the date of purchase. To be eligible for a return, the artwork must be in its original condition and packaging.
2. Refunds: Once we receive the returned artwork and verify its condition, we will initiate a refund to the original payment method. Please note that shipping costs are non-refundable.
3. Return Shipping: The customer is responsible for the cost of return shipping unless the return is due to a mistake on our part, such as receiving a damaged or incorrect item.
4. Process: To initiate a return, please contact our customer service team via email with your order details. We will provide you with instructions on how to proceed with the return.
Q: What are your Terms of Service?
1. Purchase Agreement: By placing an order on our website, you agree to be bound by the terms and conditions stated in our Terms of Service.
2. Artwork Descriptions: We strive to provide accurate and detailed descriptions of our artwork. However, please note that colors may vary slightly due to individual monitor settings and artistic differences.
3. Intellectual Property: All artwork and content displayed on our website is protected by intellectual property rights. You may not reproduce, distribute, or modify any materials without obtaining prior written permission from the respective rights holders.
4. Pricing and Payment: All prices are listed in the currency specified on our website. We reserve the right to change prices at any time. Payment must be made in full at the time of purchase, and we accept various payment methods as indicated on our website.